Privacy Policy

We may collect the details you give us: name, company, email address, phone number, delivery details, order and quotation history, and the technical information, drawings and photographs you send us. We may also collect technical data such as IP address, browser type and pages visited through cookies and similar tools.

• To respond to enquiries and prepare quotations.
• To process and deliver orders, invoicing and account administration.
• To provide technical support and warranty handling.
• To improve the website and our service.
• To send marketing, where you have agreed or where the law allows, with an option to opt out at any time.
• To meet legal, tax and accounting obligations.

We share information only as needed with couriers, payment providers, IT and hosting providers, professional advisers, and suppliers or manufacturers where needed to answer your technical or supply enquiry. These parties are expected to protect the information. We may also disclose information where the law requires. We do not sell personal information.

Because we support customers across Africa, and some service providers operate outside South Africa, information may be processed in other countries. Where this happens, we take reasonable steps to ensure that appropriate protection applies, as POPIA requires.

We take reasonable technical and organisational measures to protect personal information from loss, misuse and unauthorised access. We keep information only as long as needed for the purpose collected or as the law requires, after which we delete or de-identify it.

The website may use cookies to keep it working, remember preferences and understand traffic. You can control cookies through your browser settings, though some features may not work without them.

You may ask to access, correct or delete your personal information, object to processing, or withdraw consent where processing relies on it. To do so, email info@globseals.com. We may need to verify your identity. You also have the right to complain to the Information Regulator of South Africa if you believe your information has been mishandled.

Responsible party: Global Sealing Solutions Africa Group (Globseals), Johannesburg, South Africa. Email: info@globseals.com. Phone: 011 079 6033. We may update this policy from time to time and will post changes on this page.